Account and data deletion

Delete your MindSense data

Use this page to request deletion of your MindSense account and associated app data.

Legal operator

MindSense and mindssense.com are operated by GENYS CO MB, a Lithuania-based company.
Company registration number: 306705575.
D-U-N-S number: 984975604.
Registered address: Pietine g. 17-5, Klaipeda, 93147, Lithuania.
Contact: [email protected].

Delete from inside the app

Open MindSense.
Go to Settings or Account.
Choose Delete account or Delete data.
Confirm the request and follow any identity verification steps.

Request deletion on the web

Email [email protected] from the email address linked to your account. Include "Data deletion request" in the subject and describe whether you want to delete your account, app history, or both.

What is deleted

Deletion may include account profile data, authentication-linked records, scan history, AI conversation history, journal entries, saved recommendations, community content linked to the account where applicable, settings, and cloud-stored app data. Some records may be retained where required for legal, security, fraud prevention, billing, or compliance reasons.

Timeline

Deletion requests are usually processed within 30 days after verification. Token purchases, subscriptions, refunds, and payment records handled by Google Play Billing or Apple In-App Purchase may need to be managed separately through the applicable platform support or purchase settings.